Return Policy

Returns and Refunds

How can I return a product?

We offer a 30-Days Money Back Guarantee.

Please note that products must be unused, returned in the original packaging without product quality issues and shipped within 30 days of delivery, and you will only need to pay the return shipping fees.

Please send us an email to notify us your decision to return. Your order number and reason for the product return must be included in the email (photos attached if necessary). Our customer support will give you clear direction for how to return. A full refund will be applied after the refund/order cancellation request is received via email by our customer care department and the product is returned to us.

What if I received damaged or incorrect merchandise?

In such cases, please contact us immediately so we can make it right. For faster assistance with a return or exchange claim, please Email us with your order number, contact information and photos documenting damages (if applicable). Please retain all items and packaging materials until your claim is resolved. If your replacement item is out of stock, we’ll notify you once we have the estimated arrival date, or we could work with you to suggest a suitable replacement.